Jessé Bijou offers FREE shipping worldwide on orders over $300
Domestic shipping $15 flat fee within Australia
International shipping $25 flat fee international shipping.
Refunds Please choose carefully, Jessé Bijou does not offer refunds unless there is a manufacturing issue or the product is faulty.
Exchange Due to hygienic reasons, we do not offer refunds or exchanges on our pierced earrings from change of mind, or if you decide you have no use for the product any longer.
Faulty Items We do quality control on every product before we send them out. However, if there is something we may have missed and your product is faulty due to a manufacturing problem, then we can issue a refund for you. You must make a claim for faulty items by sending us a description of why the product is faulty with proof of images via email email@example.com All faulty items will be fully inspected before we can issue a refund for you.
Please note that damage to a product from careless wear is not the responsibility of the label. Wear and tear is not considered a manufacturing problem. Please read the Care Instructions on how to take proper care of your jewellery.